¬ísrjava.util.ArrayListxÒ™ÇaIsizexp w srMCVraag[antwoordt[Ljava/lang/String;[correctt[ZLvraagtLjava/lang/String;xpur[Ljava.lang.String;­ÒVçé{GxptCheck insurance policy detailst*Insurance policy does not cover the damagetCalculate settlement amountt*Determine if customer is liable for damageur[ZW 9¸]âxpt%Which of the following is NOT a task?sq~uq~tPurchase order receivedtClaim withdrawn by customert&Notify settlement decision to customertPayment delay expireduq~ t'Which of the following is NOT an event?sq~uq~tHuman resource managementtAccounts payablet Order-to-cashuq~ tRWhich of the following statements refer to a critical (core) process of a company?sq~uq~t Bill-to-cashtProcure-to-paytIssue-to-resolutiontInfrastructure inspectiontDebt collectionuq~ tíA water utility company provides drinking water to residents and businesses in a city of one million inhabitants, as well wastewater treatment services to the city council. Which processes are likely to be core processes of this company.sq~uq~tThe process participantstThe executive management teamtThe process ownertThe process analystt The BPM groupuq~ tbIn a process-oriented organization, who is directly accountable for poor performance of a process?sq~uq~t'Check availability of products in stocktMatch payment with invoicet'Remind customer that payment is overduet'Confirm delivery date with the customeruq~ tuIn the context of an order-to-cash process, which of the following is/are likely to be business-value-adding step(s)?sq~uq~tCause-effect diagramstWhy-why diagramstValue-added analysist Pareto chartstIssue registeruq~ tSWhich of the following techniques are useful when prioritizing issues in a process?sq~uq~tfFor short-term disability insurance, it takes 3 working days disability claims to complete the processt+20% of claims are for short-term disabilityt&80% of claims for long-term disabilityt)There are 2000 disability claims per yearuq~ tŽIn the context of the insurance claims scenario above, which of the following statements is not needed when calculating cycle time efficiency?sq~uq~tAn abstraction relationtA sequential relationtA hierarchical relationtAn external relationuq~ tiSuppose that process A is a downstream process of process B. This is an example of what kind of relation?sq~uq~tITILtCMMItSCORtPCFtAPQCuq~ tdWhich of the following are examples of reference models that can be used for process identification.x